Privacy Policy

Last updated: July 14, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

Request a demo or consultation
Use our ROI calculator
Subscribe to our newsletter
Contact us for support

This information may include your name, email address, company name, phone number, and other contact details.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Respond to your inquiries and provide customer support
Send you technical notices and support messages
Communicate with you about products, services, and promotional offers
Analyze usage patterns to improve our platform

3. HIPAA Certification

Appeal Health is working toward full HIPAA certification. We are implementing appropriate physical, technical, and administrative safeguards to protect any protected health information (PHI) that may be processed through our platform.

Our HIPAA compliance measures in development include:

Employee training on HIPAA requirements
Technical safeguards including encryption and access controls
Administrative safeguards including policies and procedures
Regular risk assessments and audits

4. Data Security

We implement industry-standard security measures to protect your information, including:

SSL encryption for data transmission
Secure data storage with encryption at rest
Regular security assessments and updates
Access controls and authentication measures
SOC 2 Type II examination in progress

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights, privacy, safety, or property
With service providers who assist us in operating our business

6. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal information
Opt out of marketing communications
Request a copy of your data

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@appeal.health